Privacy Policy

PRIVACY AND COOKIES POLICY – QUINTA DO VALLADO

Who is responsible for processing your personal data?
Quinta do Vallado - Sociedade Agrícola Lda., with registered office in Vilarinho dos Freires – Peso da Régua, 5050-366 Vilarinho dos Freires, Corporate Tax Number 504594745, “Quinta do Vallado”, is responsible for the processing of your personal data that is obtained from all platforms and data obtained directly from customers, in stores and on websites managed by Quinta do Vallado.

In what situations do we collect your personal data?
Your personal data will be obtained and processed by Quinta do Vallado in the following cases:
• If you contact us directly, in particular, through our website or any other service we provide and if you are interested, for example, in our products and services and/or if you have any questions;
• In the case of purchasing products or services directly;
• If you respond to one of our direct marketing campaigns, for example, by filling in your details on one of our online websites or home page and expressly accepting the processing of your data for that purpose.

What personal data can be collected?
• Contact details: name, address, telephone number and email address;
• Consumer preferences;
• Other personal data: Information that may be provided on your birthdate or other;
• Use of websites and communication channels: Information about how you use the website and whether you have opened or forwarded our messages, including data obtained through cookies or other tracking technologies;
• Transaction or interaction data: Information about the purchase of products or services, interaction with Quinta do Vallado’s customer service, among others.

For what purposes and on what grounds can your personal data be used?
Data obtained within the scope of the implementing a contract or the provision of services are processed to fulfil the purchase and sale contract or the service provision contract that you have concluded with us, to comply with the legal obligations that are imposed on Quinta do Vallado or to send promotional, marketing communications, gifts or invitations.
If you give us your consent to the subsequent use of your data, it may be stored in accordance with the scope described in the respective declaration of consent
For example, consent given for promotional purposes (product and service offers), definition of the individual customer profile and/or market studies (not related to the contract and/or service) and, if necessary, transmission to specific contractual partners.
The user can withdraw consent at any time, with effect for the future.

Data transfer to third parties:
Your data will not be transmitted to third parties, except when necessary for the fulfilment of legal or contractual obligations that may fall on Quinta do Vallado.

How long do we store your personal data for?
Pursuant to article 17 of the GDPR, we only store your data for as long as is strictly necessary for processing purposes:
• Use for the purpose of implementing a contract
• For the fulfilment of contractual obligations, the data you provide may be kept for the duration of the contract and - depending on the nature of the contract’s scope concluded - 10 after its termination, taking into account compliance with legal archiving obligations, such as records and supporting documents relating to tax transactions that are relevant from a legal and fiscal point of view.
• Use for promotional communication and market research purposes based on your consent
• For the purposes mentioned above, your data will be kept until you withdraw your consent.

Who can we share your personal data with and how do we keep it secure?
Your personal data may be accessed by our suppliers or service providers when necessary to comply with legal or contractual obligations.

What are your rights as a data subject?
You may review or withdraw your consent at any time, with effect for the future. You will no longer be contacted and receive communications about the purposes you selected in the respective declaration of consent after the complete withdrawal of your declarations of consent.
To withdraw the declarations of consent submitted to Quinta do Vallado, simply access the Home Page where you provided your consent again, fill in your personal data and submit the new consent form, selecting (or not) the checkboxes according to the your preferences.
You can contact us to exercise your rights of access, rectification, erasure and restriction of processing, objection to processing, non-subjection to automated decisions, including profiling, the right to data portability and the right to lodge a complaint with the supervisory authority.
If you have any questions regarding our use of your personal data, you can contact us at the following e-mail address: geral@quintadovallado.com
If you are not satisfied with our use of your personal data or our response after exercising any of these rights, you have the right to lodge a complaint with the supervisory authority.

Guarantees and Observations
The data subject guarantees that the Personal Data conveyed to Quinta do Vallado is correct and accurate, and is committed to report any change or modification thereto, and assumes exclusive responsibility for losses and damages caused by miscommunicated, inaccurate or incomplete data. The data subject is expressly warned that when revealing personal data on Quinta do Vallado public media such as Facebook, Google +, Twitter and Instagram, this information may be seen and used by third parties. Quinta do Vallado does not read any personal communications published on its customers’ own websites.

COOKIES
When you visit our website, a small text file (Cookie) is created and saved to your computer’s hard drive. This file, by recognising you, will allow you to access it more easily and quickly, and personalise the page in terms of your online experience. We also identify technical information about your computer when you visit the pages of our site, such as your IP (Internet Protocol), operating system and browser type. We use this information to improve the quality of your visit to our website, and we will not disclose it to third parties. Most browsers automatically accept these files (Cookies), but you can delete them or automatically set them to be blocked.
We use cookies to do two things, to track your use of our website. This allows us to understand how you use the site and to track any patterns that arise individually or in larger groups, which will help us develop and improve our website and services in response to what our visitors want and need; and
Cookies are:
- Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser - they usually store an anonymous session ID allowing you to browse a website without having to log in to each page, but they do not collect any information from your computer; or
- Persistent cookies: they are stored as a file on your computer and remain when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies from Google Analytics, Facebook, and Mailchimp.
- Strictly necessary cookies: These are essential to enable you to use the Website effectively and cannot be disabled. Without these cookies, the services made available to you on the website cannot be provided. These cookies do not collect information about you that could be used for marketing.
- Performance cookies: These cookies allow us to monitor and improve the performance of our Website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
- Functionality cookies: They allow our Website to remember choices you make (such as your username, language, or the region you are in) and provide improved functionality. For example, we may provide you with relevant news or relevant updates on our Website. These cookies can also be used to remember changes you have made to the text size, font and other parts of web pages that you can personalise. They may also be used to provide services you have requested, such as viewing a video. The information these cookies collect is usually anonymised.
- Personalisation cookies: These cookies are persistent (for as long as you are registered with us) and mean that when you log in or return to the site you may see advertisements similar to those you have browsed previously.
However, if you do not allow the use of cookies there may be some features that you will not be able to use.

Changes to this policy
Quinta do Vallado reserves the right, at any time, to change this Privacy and Cookies Policy, and any changes will be duly published on Quinta do Vallado websites.

Quinta do Vallado
November 2023

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